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City of College Station investigating possible data breach with utility payment system

The city said the security issue comes from a third-party system.

COLLEGE STATION, Texas — The city of College Station said it is working with federal law enforcement, as well as independent investigators after it was informed of a possible security issue with utility bill payments.

The issue surrounds Click2Gov, a third-party system that is used to process online utility payments. The service has been disabled at this time while the city works to find out if a data breach was made and if customers are at risk.

They do not yet know if anyone's data was compromised and are also working with third-party experts to determine this, they said. City officials will update with more information as soon as they know, according to a press release.

Credit: CITY OF COLLEGE STATION
This message appeared on the utility payments website for the city of College Station Monday morning.

Although you can't make online payments at this time, the city has several other ways you can make sure your payment is received:

  • The city’s automatic voice payment system: 979.764.ePAY (3729)
  • In-person at 310 Krenek Tap Road, College Station, Texas
  • Via mail at P.O. Box 10230, College Station, Texas 77842
  • By contacting a customer service representative at 979-764-3535

We will update you as soon as more information becomes available.

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